Anonymous
map-marker Tucson, Arizona

I ordered and returned copper fit X back bra. Called 2 wks after returning and rep advised return was received but credit person was on vacation. Called wk later & she didn’t see return

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One rep verified return received. Called next week she was rude and advised return wasnt on computer and Affirm is continuing to take monthly $14 payments out of my account. Ill never purchase from copper fit again and Im going to alert everyone I know dont buy because its a scam!

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User's recommendation: Don’t buy from copper fit. Reps are rude and unhelpful

Anonymous
map-marker Brooklyn, New York

Nobody contacted me about getting a new pair

I received a pair of Copper Fit compression gloves last September, left hand glove already ripped around the pinky finger

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Don M Iiw

Wrong size

Not connecting how can I talk to a person about finding a smaller size for my 12 year old grandson. He is 12 years old.

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Preferred solution: Small youth size

Jean D Mpd

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Verified Reviewer

Part of order incorrect

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1 of 2 packages of socks ordered came in the wrong size. I just want to know how I can exchange them!!!

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Preferred solution: Exchange for correct package of socks

Elis Cmb
map-marker Chicago, Illinois

My gloves tore

Copper Fit - My gloves tore
Copper Fit - My gloves tore - Image 2

The gloves help with my arthritis but they tear in the thumb area . I purchased 4 pairs in the last year and the last 2 pairs have tore ,just wondered if there was a defect . And wanting to get a pair at no cost .

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User's recommendation: The product helps with my arthritis

Idia I S

I cannot pay for the product

The system does not accept the credit card . I tried about 20 times .???Idia Santiago Colon &&&&&l&&&&&

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Cons:
  • One

Preferred solution: Deliver product or service ordered

User's recommendation: You have to review what happen with the credit card

Mark M Pvs

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Verified Reviewer
| map-marker Seattle, Washington

What a joke, no integrity

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I ordered these Arch Relief for my wife on Jan 3, 2023 and got an immediate confirmation as well as debit on my card. After 10 days, they said they finally shipped my order.

Ten days... Maybe a giant warehouse, short on staff? IDK, but Amazon would never have become Amazon if it took them 10 days to find the only product they sell!

Anyway, several phone calls just to speak with a very rude lady, I have come to the conclusion I probably won't ever get these. Working with my card company to reverse the debit.

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User's recommendation: Save yourself a lot of grief and some doe, try another product or get these on Amazon or Target or...

Srie K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I never RECEIVE my ORDER

Copper Fit - I never RECEIVE my ORDER

Never received my order..I do need them ASAP.

I could have purchase these item to any store in town.

I am very disappointed once again with online purchased

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Loss:
$52

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bellevue, Washington

Authorization code release from paypal

Copper Fit - Authorization code release from paypal

I need an email from your billing department sent to me for PayPal to release the authorization funds in the amount of 47.05. The payment has already hit my bank. But the authorization is still pending

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Anthony T Uvi

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Verified Reviewer

My order

I purchased an order and I have not received tracking number for details of the delivery. I would like the status of my order.

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Preferred solution: Deliver product or service ordered

Christopher C Opx

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Verified Reviewer

On hold for 25 min and no one answered.

I called to let them know I have had 2 pair of the Copper Fit gloves and they both started coming un sewn where I bought them gladly replaced them but the quality of the sewing around end of fingers and where they are sewn together is not up to par. I like the gloves but, the quality of stitching/sewing has a lot to be desired.

I also have 5 pair of the Coper Fit Socks.

And one pair already has a whole/tear in them. For what you pay for the gloves and socks and with the Coper Fit name behind them, you would expect high quality

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Pros:
  • Are comfortable and feel good
Cons:
  • Not holding up to expectation

Preferred solution: Possibly another pair of gloves and a pair of socks. Even though they have replaced them where I bought the gloves ( Walmart ) my time and gas is worth something… I have not tried to exchange my socks that are torn yet.

Anonymous
map-marker Philadelphia, Pennsylvania

Cancel an order

No one has reached out to me yet. I dont know if they canceled the order or not.

I dont think I will order anything from copper fit again. Customer service is not serviced at all.

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User's recommendation: Poor

Anonymous
map-marker Houston, Texas

My order

Just wanted an update on my order I'm not really pissed.lol Give me an update that's all I want.This is a reorder a second time so I like your product just not your updates or shipping times

Other then that fully satisfied customer lol

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Ozella A

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Verified Reviewer

Status of my order

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Called to verify shipment. Customer Service Rep was friendly, knowledgeable and able to discuss the status of my order and expected due date.

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Pros:
  • Great products

Preferred solution: Deliver product or service ordered

User's recommendation: Great products and professional customer service.

Melvia Rlt

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Verified Reviewer
| map-marker Cincinnati, Ohio

Need to return items incorrect size

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They said they don't have any orders for me. Then why do I have 3 charges for copper fit socks on my bank card?!

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User's recommendation: Stay away from copper fit as far as you can!!!

1 comment
Melvia Rlt

!?@

Brandon B Rrf

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Verified Reviewer

Order not going thru

I put in all of my information and it charged me but didnt give me a conformation number or told me that the order went thru. It was saying that my card information was wrong and it is not but it stills charged me.

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Loss:
$22

Preferred solution: Full refund

User's recommendation: Go to the store

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