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Contact Copper Fit Customer Service

Copper Fit Phone Numbers and Emails

Toll-Free Number:

  • (866) 533-1182
Call customer service

Customer Service:

  • (973) 826-8442

Claims:

  • (877) 833-7685

Copper Fit Email:

ideavillage@customerstatus.com
Is this your business?

How to Contact Copper Fit?

Most Popular Number:

(866) 533-1182
Total calls: 184 Issues resolved: 8 Last call: Oct 29, 2024
author avatar
PissedConsumer Reporter

Copper Fit customer service phone number is 855 818 8300. The telephone number is available Monday through Friday from 8 a.m. to 8 p.m. ET. The Copper Fit phone number exists to provide you with general support and answers to inquiries.
Whether you want to report about the problem, call 877 833 7685. The line serves to address claims and solve them. In case of other problems, use the support number 866 533 1182. It exists to assist customers with other types of questions.

Copper Fit email is ideavillage@customerstatus.com. The mail box allows you to reach the company in the written format. Copper Fit customer service operates the email address and provides help to the users. To receive information on your question, indicate the details of the problem, including the type of products you are looking for or the order information, attach relevant screenshots from the user account or order, ask questions and indicate your personal contact information to receive the response. The answers are available in 1-2 working days.

Copper Fit address of the company is 155 Route 46 West Wayne, New Jersey 07470 United States. The other address is 400 Returns Rd Wallingford, CT 06494. The first location of the Copper Fit headquarters you can use to get in touch with the key specialists of the company. The other location exists for general questions and to complete the products returns. The mailing address is the additional Copper Fit contact method that clients use to regulate legal issues or global problems.

Copper Fit website offers a catalog of products and information on them. Open the site and click Returns/Exchanges button at the downside of the page to know about the procedure for returning. To find out the order processing, log in to your personal account.

Copper Fit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Copper Fit is 8665331182. 64% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday and Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Copper Fit may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

Copper Fit Website:

Copper Fit Help Center:

Corporate Office Address:

Ideavillage Products Corp
155 Route 46 West
Wayne, New Jersey 07470
United States

Other Info (opening hours):

Send all returns to:

Copper Fit

400 Returns Rd

Wallingford, CT 06494

More contact details

Copper Fit Rating Based on 18 Reviews

Rating details

2.5
more details
Delivery Service
Customer service
Value for money
Product or Service Quality

Rating stats

Rating trend

How Good is Copper Fit's Customer Service?

Lyndsy Etm
Lyndsy Etm
Feels Disappointed | Mar 29, 2024

Dissatisfied, my workout glove ripped after only a few months of wear, wanted a free pair since it was so soon, I sent a picture of it to you guys already, I received as a birthday gift, I don't have box, or receipt. Thanks

Read full quote
Ventura Dqx
Ventura Dqx
Feels Satisfied | Mar 22, 2023

They were very helpful and resolved the problem very quickly.

Read full quote

Summary of Copper Fit Customer Service Calls

289 TOTAL
CALLS
02:19 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Copper Fit?

Request for Information Question:

  • “Check on order”
  • “I have questions about my bill.”
  • “To find out information”

Shipping and Delivery Question:

  • “Order never received”
  • “Wrong size”
  • “Package not received”

Product/ Service Question:

  • “Unit does not work”
  • “Its broke”
  • “Product information”

Return/ Replace Question:

  • “Part of order incorrect”
  • “Return”
  • “Address change”

Payments and Charges Question:

  • “Order charging cable and USB power adapter for a Copper Fit Gun”
  • “Because ya'll billed me to much”
  • “I got charged three times”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Cancel order”
  • “Cancel membership”

Cards Question:

  • “I purchased 6 pairs of socks and I haven't received them I purchase them with my discovery card”
  • “My card hasn't arrived”
  • “Take my card off file”

Account Question:

  • “Authorization code release from paypal”
  • “Update account”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Other Question:

  • “Order not going thru”
  • “I received a pair of Copper Fit compression gloves last September, left hand glove already ripped around the pinky finger”
  • “2 separate massage guns, massagers fell apart”

Compare Copper Fit Customer Service To

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